Go-live isn't the end.
It's the beginning.
After deploying Odoo we don't leave you on your own. We provide technical support, system administration, regular upgrades and training for the whole team — from newcomers to advanced users.
Support levels
Choose the support level that fits your needs
Helpdesk
For standard operational requests
- Submit requests by email or portal
- Available on working days (9 am–5 pm)
- Online ticket status tracking
- Resolution within 3 working days
Most popular
SLA contract
For demanding customers with guaranteed response
- Dedicated personal consultant
- Guaranteed response time (per contract)
- Priority request handling
- Direct phone contact
- Regular system reviews
- Odoo upgrade to new version
Ad-hoc consultation
No commitment — pay for agreed scope
- No long-term contract
- Specific task or Odoo question
- Availability subject to capacity
- Output by email or online meeting
Training
User training — onboarding and ongoing
We come to you or train online. We tailor content to specific roles — warehouse, sales, accounting, management.
- ✓Onboarding training at go-live — role-adapted
- ✓Refresher training after adding a new module
- ✓Training for new employees at any time
- ✓Training recording available for replay
- ✓Hands-on exercises in a test environment
🎓
online & on-site
training formats
Custom training
Upgrades
Upgrade Odoo to a new version
Odoo releases a new version every year. We handle a safe transition — testing compatibility of all your customisations, migrating data and launching the new version without downtime.
- ✓Impact analysis of the upgrade on your customisations
- ✓Testing on a parallel environment
- ✓Data migration to the new version
- ✓New version go-live without downtime
Odoo 19
currently latest version
Upgrade service
Let's talk about your support
We'll have a call, find out what your team needs and recommend the optimal support level. It won't cost you anything.